Trusted Disability Support Services
Disability support services including in-home and community care for NDIS participants
Our Programs
Why Choose Promote Care & Health?
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Frequently Asked Questions
Can I receive services if I’m not approved for NDIS funding?
If you have not been approved for NDIS funding, or are in the process but need immediate services, you can pay privately. Chat to our team about your options today.
I am over 65, can I still receive NDIS funding?
If you do not already have an NDIS Plan at the age of 65, you are no longer eligible for funding. However, if you are 65 or over, you may be eligible for aged care support.
Is there a limit to the amount I can be charged for NDIS services?
Yes, all approved NDIS providers are required to charge no more than the prices listed in the NDIS Pricing Arrangements and Price Limits.
How quickly can I start receiving services?
We understand that waiting weeks for support isn’t helpful. Once your intake is complete, we aim to begin services within 5–7 business days, depending on your support needs and location.
Can I trial your services before committing long-term?
Yes. We offer short-term or trial arrangements to ensure we’re the right fit. No pressure, no lock-in contracts.