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Our Story

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Empowering Individuals. Enriching Lives.

At Promote Care Health, our story begins with a deep commitment to compassionate, person-centred care — a commitment born from the hands-on experience of registered nurses who understand what quality care truly means.

Founded, owned, and operated by a team of qualified registered nurses, Promote Care Health was created to bridge the gap between clinical expertise and genuine human connection in the NDIS space.

Our Vision, Mission and Values

Why We Started?

Working on the front lines of healthcare, our founders witnessed firsthand the challenges faced by individuals with disabilities — not just in medical settings, but in their everyday lives. They saw the need for a support system that combines clinical knowledge, empathy, and cultural understanding. And so, Promote Care Health was born — not as a business, but as a mission.

Real wordsstoriesfeedback from real clients

Kylie NDIS Participant

A very professional organisation, providing me with kind, friendly, and reliable support workers who are genuinely caring and knowledgeable. Very happy!

Sarah NDIS Participant

I just love being with them. They are such nice and caring people who care and work with you. Having specific cultural needs, Promote Care and Health took care of it smoothly

Xao Ming Parent of a NDIS Participant

We are so happy by the wonderful attitude of the carers who work with our son. They all have golden hearts and fulfill their roles to the best. Really really good people.

Nathan NDIS Support Coordinator

They are truly doing what there name says, Promoting care. Always on top of everything! Professional services and good work ethics with a mutual participant

Emma Allied Health Professional

The Service Manager for a participant who I provide services to was awesome. Providing regular updates is a plus point which has enabled me to keep a track of any changes.